Contracts4Biz home

Frequently Asked Questions (FAQs)

1. How do I register on Contracts4Biz?
Visit login.html
After registering, you can log in at the same link.
2. How do I update my profile?
  1. Log in here
  2. Once logged in, click your username at the top right-hand corner.
  3. Select "Update Profile"
3. I receive an error message about cookies when trying to assemble a contract. What should I do?
Our system requires third-party cookies to function properly. Please enable them as follows:
  • Chrome (Desktop):
    Click the small "eye" or cookie icon at the right of the address bar → select Allow third-party cookies for this site → refresh the page.
  • iPhone Safari:
    Go to Settings → Safari → turn off "Prevent Cross-Site Tracking" → retry.
Alternatively, if the "3rd Party Cookies Set" page appears, close that tab and refresh the original page.
Tip: Disable any ad or privacy blockers for our domain.
4. How do I assemble and download a contract?
  1. Log in here
  2. Ensure your profile is updated and third-party cookies are enabled.
  3. Select the desired contract by clicking on its icon (you can also search using the search bar).
    Or, ask Lexi, our chat assistant, for help choosing the right agreement.
  4. Watch the tutorial video on the pop-up screen and ensure you have all required information ready.
  5. Click Confirm → Checkout → make payment.
  6. Complete all required fields (use the "?" icon for help).
  7. Click Assemble and then Download.
  8. Your completed document will also be available under "Previous Documents."
5. What if I can't log in or forgot my password?
Have you checked that you are using the correct username? It should be your email address.

You can reset your password in two ways:

Option 1:
  1. Click "Forgot Password?" on the login page.
  2. Enter your registered email address (username).
  3. Click "Reset" and follow the link sent to your email.
  4. Remember to check your spam folder.
Option 2:
  1. Click "Can't log in?"
  2. Enter your registered email address or mobile number.
  3. Click "Submit."
  4. You'll receive a reset link via email or SMS.
6. How do I buy a contract without logging in?
  1. Visit https://contracts4biz.co.za/shop/
  2. Select the desired contract by clicking its icon.
  3. Watch the tutorial video on the pop-up screen.
  4. Click Confirm → Checkout → make payment.
  5. Complete all required fields (use the "?" icon for help).
  6. Click Assemble and Download.
  7. Your completed document will also be available under "Previous Documents."
7. Where is my contract? The process was interrupted while buying without logging in.
Option 1:
Go to the purchase page
Enter your email address to resume and complete your purchase.

Option 2:
  1. Log in here
    (Your email address is your username — you can set or reset your password.)
  2. Once logged in, click your username (top right-hand corner).
  3. Access your contracts under "Previous Documents."
If you still experience issues, email support@contracts4biz.co.za for assistance.
8. Where can I find my previously assembled contracts?
After logging in, click your username in the top right-hand corner.
You can view, assemble, and download contracts under "Previous Documents."

Note: All previous documents that are incomplete are under the "transactions" tab, and completed documents are under the "previous documents" tab.
9. How can I upgrade from a Cash User to a Subscriber?
  1. Log in to your account.
  2. Click the Upgrade Banner.
  3. Choose the subscription option that suits you.
  4. Click Upgrade.
  5. Complete your details, click Accept, and follow the prompts.