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Frequently Asked Questions (FAQs)

1. How do I update my profile?
  1. Click your username at the top right-hand corner.
  2. Select "Update Profile" or visit Update Profile
2. I receive an error message about cookies when trying to assemble a contract. What should I do?
Our system requires third-party cookies to function properly. Please enable them as follows:
  • Chrome (Desktop):
    Click the small "eye" or cookie icon at the right of the address bar → select Allow third-party cookies for this site → refresh the page.
  • iPhone Safari:
    Go to Settings → Safari → turn off "Prevent Cross-Site Tracking" → retry.
Alternatively, if the "3rd Party Cookies Set" page appears, close that tab and refresh the original page.
Tip: Disable any ad or privacy blockers for our domain.
3. How do I assemble and download a contract?
  1. Ensure your profile is updated and third-party cookies are enabled.
  2. Select the desired contract by clicking on its icon (you can also search using the search bar).
    Or, ask Lexi, our chat assistant, for help choosing the right agreement.
  3. Watch the tutorial video on the pop-up screen and ensure you have all required information ready.
  4. Click Confirm → Checkout → make payment.
  5. Complete all required fields (use the "?" icon for help).
  6. Click Assemble and then Download.
  7. Your completed document will also be available under "Previous Documents."
4. Where can I find my previously assembled contracts?
Click your username in the top right-hand corner.
You can view, assemble, and download contracts under "Previous Documents."

Note: All previous documents that are incomplete are under the "transactions" tab, and completed documents are under the "previous documents" tab.